topic Cancelled sky a while ago in Account & Billing

Cancelled sky a while ago

Netherlee643 — Wed, 01 Oct 2025 12:17:09 GMT

I don't owe you anything as I cancelled sky a while ago!

Re: Cancelled sky a while ago

caesarome — Wed, 01 Oct 2025 12:29:54 GMT

You are right you don't as we are customers here.

Billing does continue right up to the day you left as these bills are created about 14 days earlier so could this be what has happened ?

Assuming you have now left is your Sky account showing as being cancelled ?

Re: Cancelled sky a while ago

MightyQuinn — Wed, 01 Oct 2025 12:30:04 GMT

@Netherlee643 wrote:
I don't owe you anything

Hi @Netherlee643 You don't owe us anything because we are just other customers. Please see Welcome below for information about this community.

Cancelled sky

Netherlee643 — Wed, 01 Oct 2025 12:32:33 GMT

I have already cancelled sky and had phone calls to try and change my mind I said no so am awaiting box to return router! I have no intention of sending more money as out of contract.

Re: Cancelled sky

Daniel0210 — Wed, 01 Oct 2025 12:44:14 GMT

@Netherlee643

No need for a new thread so posts merged.

Just a reminder that billing continues through a notice period and as bills are generated 14 days prior to a payment date it's quite possible another bill payment will be required. Of course any overpayment will be reimbursed to you.

Re: Cancelled sky a while ago

GD1 — Wed, 01 Oct 2025 13:22:56 GMT

@Netherlee643 How did you cancel? Did you receive confirmation from Sky?

Re: Cancelled sky

PandJ2020 — Wed, 01 Oct 2025 13:47:21 GMT

@Netherlee643 wrote:
as out of contract.

Strictly, there is still a contract.

'Out of contract' refers to minimum term discounts only.