https://helpforum.sky.com/t5/Account-Billing/Broadband-credit-refund/m-p/5100029#M269205 It's probably been asked before but do Sky automatically issue refunds? I have almost £40 in credit on my Sky broadband but I left Sky nearly 3 months ago. What is the best way about getting a refund, or do I just wait? Thanks Fri, 26 Sep 2025 16:47:25 GMT DefinitelyT 2025-09-26T16:47:25Z https://helpforum.sky.com/t5/Account-Billing/Broadband-credit-refund/m-p/5100029#M269205 It's probably been asked before but do Sky automatically issue refunds? I have almost £40 in credit on my Sky broadband but I left Sky nearly 3 months ago. What is the best way about getting a refund, or do I just wait? Thanks Fri, 26 Sep 2025 16:47:25 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-credit-refund/m-p/5100029#M269205 DefinitelyT 2025-09-26T16:47:25Z https://helpforum.sky.com/t5/Account-Billing/Broadband-credit-refund/m-p/5100042#M269206 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4487812">@DefinitelyT</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Providing your payment method is still active they should be able to refund it in 3-5 WORKING days.</SPAN></P> Fri, 26 Sep 2025 16:54:47 GMT https://helpforum.sky.com/t5/Account-Billing/Broadband-credit-refund/m-p/5100042#M269206 Daniel0210 2025-09-26T16:54:47Z