https://helpforum.sky.com/t5/Account-Billing/Paying-outstanding-amount/m-p/5098428#M269082 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2261815">@tan86448</a>&nbsp;If you have a collections company messaging you then you need to speak to them, they will be able to tell you what the debt is for, if it is something you owe Sky then you pay the collections company to clear the debt.</P> Thu, 25 Sep 2025 13:34:35 GMT daveNOS 2025-09-25T13:34:35Z https://helpforum.sky.com/t5/Account-Billing/Paying-outstanding-amount/m-p/5098412#M269081 <P>Moved house in June had o/s amount of £39.33 tried to pay month later</P><P>Wouldn't let me pay&nbsp;</P><P>now have a debit Co messaging etc&nbsp;</P><P>Have rung sky numerous times they have no details&nbsp;</P><P>what do I do sky now say I don't owe anything&nbsp;</P><P>can't bring my account up even know been with them 19 years&nbsp;</P><P>not sure if debit com legit&nbsp;</P><P>any help please&nbsp;</P><P>(</P> Thu, 25 Sep 2025 13:26:58 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-outstanding-amount/m-p/5098412#M269081 tan86448 2025-09-25T13:26:58Z https://helpforum.sky.com/t5/Account-Billing/Paying-outstanding-amount/m-p/5098428#M269082 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2261815">@tan86448</a>&nbsp;If you have a collections company messaging you then you need to speak to them, they will be able to tell you what the debt is for, if it is something you owe Sky then you pay the collections company to clear the debt.</P> Thu, 25 Sep 2025 13:34:35 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-outstanding-amount/m-p/5098428#M269082 daveNOS 2025-09-25T13:34:35Z