https://helpforum.sky.com/t5/Account-Billing/Disconnecting-fee-from-previous-supplier/m-p/5097779#M269040 How do I send use disconnecting fee from virgin media Wed, 24 Sep 2025 21:22:27 GMT Leeann7 2025-09-24T21:22:27Z https://helpforum.sky.com/t5/Account-Billing/Disconnecting-fee-from-previous-supplier/m-p/5097779#M269040 How do I send use disconnecting fee from virgin media Wed, 24 Sep 2025 21:22:27 GMT https://helpforum.sky.com/t5/Account-Billing/Disconnecting-fee-from-previous-supplier/m-p/5097779#M269040 Leeann7 2025-09-24T21:22:27Z https://helpforum.sky.com/t5/Account-Billing/Disconnecting-fee-from-previous-supplier/m-p/5097782#M269041 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473745">@Leeann7</a>&nbsp;</P> <P>This link explains what you need to do:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/switching-credit-offer" target="_blank">https://www.sky.com/help/articles/switching-credit-offer</A></P> <P><BR />You must provide a copy of the bill from Virgin where you have been charged and a copy of a statement&nbsp;showing that you have paid it and send these to Sky via this email address -&nbsp;switching credit @sky.uk (all one word without the gap)</P> Wed, 24 Sep 2025 21:28:04 GMT https://helpforum.sky.com/t5/Account-Billing/Disconnecting-fee-from-previous-supplier/m-p/5097782#M269041 caesarome 2025-09-24T21:28:04Z