topic Changing my package in Account & Billing

Changing my package

Ann+Valerie+Harpe — Wed, 24 Sep 2025 15:40:40 GMT

Could I change my package from SKY SIGNATURE AND NETFLIX to SKY ESSENTIALS PLUS NETFLIX FOR £15?

caesarome — Wed, 24 Sep 2025 16:03:48 GMT

As we are customers on here you would need to call Sky about this.

peter-marlow+1966 — Wed, 24 Sep 2025 16:08:21 GMT

No sorry 1 is for sky q the other is for sky stream I e sky glass tv or sky puck

PandJ2020 — Wed, 24 Sep 2025 16:22:19 GMT

@Ann+Valerie+Harpe wrote:
Could I change my package from SKY SIGNATURE AND NETFLIX to SKY ESSENTIALS PLUS NETFLIX FOR £15?

If you are on Sky Q then the Essentials package (Retailing at £15) is only free-to-view channels. (No NetFlix or Discovery)

The £15 offer you are referring to is likely to be Essentials package for new customers only (For Streaming service not Q).