Social tariff

Jannylulu — Wed, 24 Sep 2025 10:26:27 GMT

I'm a pensioner on pension credit and would like my bill reduced

Re: Social tariff

Mark39 — Wed, 24 Sep 2025 10:29:12 GMT

See Sky's help and how to proceed here: https://www.sky.com/help/articles/sky-social-tariff

Note, Sky's social tariff doesn't apply to Sky tv.

Re: Social tariff

Daniel0210 — Wed, 24 Sep 2025 10:30:32 GMT

@Jannylulu
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder needs to be claiming:~
Universal Credit (UC)
Pension Credit (PC)
Income-based Employment Support Allowance (I-ESA)
Income-based Jobseeker’s Allowance (I-JSA)
Income Support (IS)
These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your N.I. number.

Sky Broadband Basics costs £20 a month for 24 months. It includes:

Full Fibre: Sky Full Fibre 75 or 150; or
Part Fibre: Sky Broadband Superfast 35 or 80; or
Copper: Sky Broadband Essential Plus, if fibre broadband isn’t available where you live.
and; the Sky Talk Pay As You Go tariff (ie: all calls are chargeable).

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.

Re: Social tariff

Jannylulu — Wed, 24 Sep 2025 11:44:25 GMT

Thankyou everyone

Re: Social tariff

Jannylulu — Wed, 24 Sep 2025 11:44:51 GMT

Thankyou

Re: Social tariff

Jannylulu — Wed, 24 Sep 2025 11:45:16 GMT

Thankyou

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