topic To make my package deal cheaper to cut costs in Account & Billing

Cancelling subscription

DonnaStevenson — Mon, 22 Sep 2025 15:29:58 GMT

I want to cancel my subscription 25.00 Then go subscribe to 22.00 offer please

Re: Cancelling subscription

Daniel0210 — Mon, 22 Sep 2025 15:34:17 GMT

@DonnaStevenson

Subscription to what? You can't cancel and then start again as a new customer if that's what you mean.

Re: Cancelling subscription

BenJoBanjo — Mon, 22 Sep 2025 15:35:20 GMT

@DonnaStevenson wrote:
I want to cancel my subscription 25.00 Then go subscribe to 22.00 offer please

What subscription? Which offer? You need to provide more information.

Re: Cancelling subscription

DonnaStevenson — Mon, 22 Sep 2025 19:49:08 GMT

I've changed my mind to cancelling, thanks

Re: Cancelling subscription

caesarome — Mon, 22 Sep 2025 21:09:53 GMT

@DonnaStevenson

Your posts are not clear as to what you have or haven't done so if you have called Sky to cancel and have changed your mind then you need to call them again so they can stop the cancellation.

Re:ch Cancelling subscription

DonnaStevenson — Tue, 23 Sep 2025 13:27:54 GMT

I've changed my mind , I'm just looking to see if I can make my bills less as Xmas creeping up again

I do not want to cancel my sky account

Thanks Donna Stevenson

Re: Re:ch Cancelling subscription

Daniel0210 — Tue, 23 Sep 2025 13:29:58 GMT

@DonnaStevenson
The best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

To make my package deal cheaper to cut costs

DonnaStevenson — Tue, 23 Sep 2025 13:36:50 GMT

One of your colleagues called me this morning, then hung up on me .... I thought is it a scam caller but it wasn't ....

Can someone else call me to discuss my account plz

Thanks Donna Stevenson

Re: To make my package deal cheaper to cut costs

BenJoBanjo — Tue, 23 Sep 2025 13:41:06 GMT

@DonnaStevenson wrote:
One of your colleagues called me this morning, then hung up on me .... I thought is it a scam caller but it wasn't ....
Can someone else call me to discuss my account plz

Thanks Donna Stevenson

This is a customer to customer help forum. Nobody from Sky will call you. You will need to ring back.

Re: To make my package deal cheaper to cut costs

Daniel0210 — Tue, 23 Sep 2025 13:46:38 GMT

@DonnaStevenson

No one will / can phone you. Your Community tag name isn't linked to any Sky accounts you have so no one knows who you are. You will need to contact Sky again.