https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-Sky/m-p/5095715#M268877 <P>Hi,</P><P>I left sky over 12 months ago and there's some money still in my account.</P><P>Not quite sure how to request a refund and would appreciate any guidance on How to go about it.</P><P>Thanks</P> Tue, 23 Sep 2025 11:28:55 GMT MichaelE2 2025-09-23T11:28:55Z https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-Sky/m-p/5095715#M268877 <P>Hi,</P><P>I left sky over 12 months ago and there's some money still in my account.</P><P>Not quite sure how to request a refund and would appreciate any guidance on How to go about it.</P><P>Thanks</P> Tue, 23 Sep 2025 11:28:55 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-Sky/m-p/5095715#M268877 MichaelE2 2025-09-23T11:28:55Z https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-Sky/m-p/5095718#M268878 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4484409">@MichaelE2</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer&nbsp;<STRONG>but not over 12 months.</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Providing your payment method is still active they should be able to refund it in 3-5 WORKING days.</SPAN></P> Tue, 23 Sep 2025 11:31:22 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-Sky/m-p/5095718#M268878 Daniel0210 2025-09-23T11:31:22Z