https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094179#M268709 <P>Good Morning,</P><P>I switched from Sky Q Box to Glass and I was charged for both subscriptions in the same month. My Sky Q bill now has a credit on the account and I was wondering how I can get the refund please.&nbsp;</P> Mon, 22 Sep 2025 08:39:45 GMT leighbroad79 2025-09-22T08:39:45Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094179#M268709 <P>Good Morning,</P><P>I switched from Sky Q Box to Glass and I was charged for both subscriptions in the same month. My Sky Q bill now has a credit on the account and I was wondering how I can get the refund please.&nbsp;</P> Mon, 22 Sep 2025 08:39:45 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094179#M268709 leighbroad79 2025-09-22T08:39:45Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094191#M268710 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1784145">@leighbroad79</a>&nbsp;if you contact Sky, they'll manually refund it via your direct debit (or card if that's how you pay) within 5 days.</P> Mon, 22 Sep 2025 08:56:37 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094191#M268710 Mark39 2025-09-22T08:56:37Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094219#M268717 <P>Thank you so much. I have called them to organise now <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 22 Sep 2025 09:17:12 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5094219#M268717 leighbroad79 2025-09-22T09:17:12Z