https://helpforum.sky.com/t5/Account-Billing/I-d-like-a-refund-of-my-account-credit/m-p/5093042#M268568 <P>I'm not leaving sky but I cancelled a broadband upgrade because after 80 days it still hadn't gone live and no work had been done externally and I was given auto compensation as a credit on my account. I'd like this credit refunded to my bank account. How do I do this and how long does it take?</P> Sat, 20 Sep 2025 18:55:19 GMT Caitlin99 2025-09-20T18:55:19Z https://helpforum.sky.com/t5/Account-Billing/I-d-like-a-refund-of-my-account-credit/m-p/5093042#M268568 <P>I'm not leaving sky but I cancelled a broadband upgrade because after 80 days it still hadn't gone live and no work had been done externally and I was given auto compensation as a credit on my account. I'd like this credit refunded to my bank account. How do I do this and how long does it take?</P> Sat, 20 Sep 2025 18:55:19 GMT https://helpforum.sky.com/t5/Account-Billing/I-d-like-a-refund-of-my-account-credit/m-p/5093042#M268568 Caitlin99 2025-09-20T18:55:19Z https://helpforum.sky.com/t5/Account-Billing/I-d-like-a-refund-of-my-account-credit/m-p/5093044#M268569 <P>Sky don't normally refund auto compensation to your bank account unless you've cancelled all your Sky services.</P> Sat, 20 Sep 2025 19:00:41 GMT https://helpforum.sky.com/t5/Account-Billing/I-d-like-a-refund-of-my-account-credit/m-p/5093044#M268569 Mark39 2025-09-20T19:00:41Z