Contract

Jolanta — Sat, 20 Sep 2025 13:06:13 GMT

Hi my contract sky tv it's finish and I don't want renew.If I don't have sky tv I loose to Netflix?

Re: Contract

Mark39 — Sat, 20 Sep 2025 13:20:22 GMT

Which Sky TV system do you have? Sky Q or Stream?

Note that you have to cancel,. if your don't want to have Sky TV any more. It won't just end when your minimum term ends. Contact Sky to give the 31 days notice required.

Re: Contract

GD1 — Sat, 20 Sep 2025 13:20:17 GMT

@Jolanta Your contract only ends when you cancel, it is your discount that ends.

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

If you’re moving to another ISP you could use the One Touch Switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

Re: Contract

caesarome — Sat, 20 Sep 2025 15:09:47 GMT

@Jolanta

If you cancel your Sky TV subscription then Netflix would be cancelled as well although you can sign up via Netflix themselves but you would be unable to view it via your Sky TV equipment as this would need to be returned to Sky,

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