https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091247#M268430 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3533824">@Monteverdi3</a>&nbsp;note that if your bill had already been generated (two weeks before payment date) before you agreed your new contract, it wouldn't have been updated with the new details. Any overpayment will be refunded in your&nbsp;<EM>next</EM> bill.</P> Fri, 19 Sep 2025 10:31:43 GMT Mark39 2025-09-19T10:31:43Z https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091193#M268424 <P>Hi, I've been overcharged despite having an email that clearly shows I've agreed to a new contract</P><P>&nbsp;</P> Fri, 19 Sep 2025 09:50:35 GMT https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091193#M268424 Monteverdi3 2025-09-19T09:50:35Z https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091196#M268425 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3533824">@Monteverdi3</a>&nbsp;</P> <P>Over charged how? Does that bill cover month than the normal months duration?&nbsp;<BR /><BR />This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.<BR /><BR /></P> Fri, 19 Sep 2025 09:52:34 GMT https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091196#M268425 Daniel0210 2025-09-19T09:52:34Z https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091247#M268430 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3533824">@Monteverdi3</a>&nbsp;note that if your bill had already been generated (two weeks before payment date) before you agreed your new contract, it wouldn't have been updated with the new details. Any overpayment will be refunded in your&nbsp;<EM>next</EM> bill.</P> Fri, 19 Sep 2025 10:31:43 GMT https://helpforum.sky.com/t5/Account-Billing/Overcharged/m-p/5091247#M268430 Mark39 2025-09-19T10:31:43Z