https://helpforum.sky.com/t5/Account-Billing/A-compensation-refund/m-p/5091113#M268415 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480005">@Maggie-19-25</a>&nbsp;</P> <P>Have you checked that it hasn't been added to your account instead of a direct refund:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/bill/tv-broadband-talk" target="_blank">https://www.sky.com/bill/tv-broadband-talk</A></SPAN></P> Fri, 19 Sep 2025 09:07:32 GMT caesarome 2025-09-19T09:07:32Z https://helpforum.sky.com/t5/Account-Billing/A-compensation-refund/m-p/5089824#M268413 <P>I received an email on aug 22nd saying that I would be compensated of £31 within 30 days from that date, it would be sent straight back to my bank account... I have tried calling but don't get through to anyone, tried messaging on the online messages but get absolutly no where other than a robot?! I still haven't received the refund and I check my bank daily and have my notifications on if something comes in or out I know. Does anyone happen to have an actual number to speak to an actual person? I have tried emailing aswel and have no response... I'm new to sky only been with them a month and I'm already thinking of going to a different company!&nbsp;</P> Thu, 18 Sep 2025 11:36:44 GMT https://helpforum.sky.com/t5/Account-Billing/A-compensation-refund/m-p/5089824#M268413 Maggie-19-25 2025-09-18T11:36:44Z https://helpforum.sky.com/t5/Account-Billing/A-compensation-refund/m-p/5091113#M268415 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4480005">@Maggie-19-25</a>&nbsp;</P> <P>Have you checked that it hasn't been added to your account instead of a direct refund:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/bill/tv-broadband-talk" target="_blank">https://www.sky.com/bill/tv-broadband-talk</A></SPAN></P> Fri, 19 Sep 2025 09:07:32 GMT https://helpforum.sky.com/t5/Account-Billing/A-compensation-refund/m-p/5091113#M268415 caesarome 2025-09-19T09:07:32Z