topic No Sky Contract in Account & Billing

No Sky Contract

dunky2525 — Wed, 17 Sep 2025 14:21:15 GMT

I just realised I was out of contract when money came out the bank. No letter sent to inform me,oh we sent an email they said. I went on this morning and they wouldn't offer me a new contract,stay with rolling contract till 2026 . A customer for 25 plus years and seriously annoyed at this.Result is price has gone up as well take it or leave attitude stinks Why won't they offer me new contract ?

Re: No Sky Contract

Annie+UK — Wed, 17 Sep 2025 14:28:37 GMT

Once out of a fix term contract you are automatically put on a 1 month rolling contract

As this is not a Sky+ issue I'll move this thread to a more appropriate forum

Re: No Sky Contract

Mark39 — Wed, 17 Sep 2025 14:30:02 GMT

@dunky2525 wrote:

Why won't they offer me new contract ?

Not heard of that before. I'd call again and ask to speak to the cancellation/retentions team. Recent posts indicate that you may not be offered the same level of discount as in the past, however.