topic cold call offering 30%discount in Account & Billing

cold call offering 30%discount

joK11 — Tue, 16 Sep 2025 15:56:35 GMT

caller offered 30%discount for 1 year on my sky subscription. asked for my email address (which unfortunately i gave him). then apparently sent me a 6 digit code for me to use for him to be able to apply the discount. i stopped at that point , he became rather agitated so i ended the call.

a scam????

Re: cold call offering 30%discount

Mark39 — Tue, 16 Sep 2025 16:09:16 GMT

@joK11 I've not heard of Sky operating in this way, that is, sending you a code to apply a discount. Most likely a scam, I'm afraid.

Re: cold call offering 30%discount

peter-marlow+1966 — Tue, 16 Sep 2025 16:20:52 GMT

I have had these calls in the past and yes they are scam calls, if you call sky the will have no record of the call most likely and they may ask you for the number that called you so they can pass it on to their scam team, they did with me the last time i had a call like that, when I phoned and checked if they had phoned me with an offer, I did not give the scam phone call any info from my account,just put the phone down and called sky straight away on their number

Re: cold call offering 30%discount

PandJ2020 — Tue, 16 Sep 2025 16:28:38 GMT

@Mark39 wrote:
@joK11 I've not heard of Sky operating in this way, that is, sending you a code to apply a discount. Most likely a scam, I'm afraid.

It's the password reset procedure. 100% scam.

By giving the caller the 6 digit code they will compromise the account. (And then start ordering expensive mobiles etc.)

I suspect the mail says something about not giving the code to anyone... It's quite a clever scam that many will fall for!

Re: cold call offering 30%discount

caesarome — Tue, 16 Sep 2025 16:55:30 GMT

@joK11

I have seen a few posts on here mentioning this pin reset option and as stated above it will be a scam in an attempt to get access to your account to

order devices as per this:

https://www.sky.com/help/articles/account-takeover