https://helpforum.sky.com/t5/Account-Billing/Credit-e-mail/m-p/5087495#M268063 <P>Hi</P><P>I have received an e mail regarding my late dads account, saying he's in credit. I have tried to ring the number on the e Mail, but to received a cheque to his address that the account was at I will need the sky account details which I do not have any more.</P><P>The account was cancelled 2 years ago and sadly dad passed away last year so the bank account is no longer in use as well.</P><P>Can anyone help please with a different phone number or any details of what to do next.</P><P>thank you&nbsp;</P> Tue, 16 Sep 2025 15:21:32 GMT Janberino 2025-09-16T15:21:32Z https://helpforum.sky.com/t5/Account-Billing/Credit-e-mail/m-p/5087495#M268063 <P>Hi</P><P>I have received an e mail regarding my late dads account, saying he's in credit. I have tried to ring the number on the e Mail, but to received a cheque to his address that the account was at I will need the sky account details which I do not have any more.</P><P>The account was cancelled 2 years ago and sadly dad passed away last year so the bank account is no longer in use as well.</P><P>Can anyone help please with a different phone number or any details of what to do next.</P><P>thank you&nbsp;</P> Tue, 16 Sep 2025 15:21:32 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-e-mail/m-p/5087495#M268063 Janberino 2025-09-16T15:21:32Z https://helpforum.sky.com/t5/Account-Billing/Credit-e-mail/m-p/5087603#M268081 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4478190">@Janberino</a>&nbsp;</P> <P>If you go through the options at the bottom of this link hopefully you can get access to someone who can help:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/deceased-sky-account-holder" target="_blank">https://www.sky.com/help/articles/deceased-sky-account-holder</A></SPAN></P> Tue, 16 Sep 2025 16:59:34 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-e-mail/m-p/5087603#M268081 caesarome 2025-09-16T16:59:34Z