https://helpforum.sky.com/t5/Account-Billing/Sky-Puck-Return-no-received/m-p/5087159#M268000 <P>I have returned my sky puck and have a confirmation it has been sent and an acknowledgement it has arrived somewhere at a warehouse. However sky keep texting me to send it back. I have a proof of despatch from the post office.&nbsp;</P> Tue, 16 Sep 2025 10:47:44 GMT JayJay9 2025-09-16T10:47:44Z https://helpforum.sky.com/t5/Account-Billing/Sky-Puck-Return-no-received/m-p/5087159#M268000 <P>I have returned my sky puck and have a confirmation it has been sent and an acknowledgement it has arrived somewhere at a warehouse. However sky keep texting me to send it back. I have a proof of despatch from the post office.&nbsp;</P> Tue, 16 Sep 2025 10:47:44 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Puck-Return-no-received/m-p/5087159#M268000 JayJay9 2025-09-16T10:47:44Z https://helpforum.sky.com/t5/Account-Billing/Sky-Puck-Return-no-received/m-p/5087237#M268014 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4477903">@JayJay9</a>&nbsp;give Sky a call. As you have proof of postage it should be straightforward to sort out.</P> Tue, 16 Sep 2025 12:20:40 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Puck-Return-no-received/m-p/5087237#M268014 Mark39 2025-09-16T12:20:40Z