https://helpforum.sky.com/t5/Account-Billing/Returned-items/m-p/5087004#M267989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377091">@Jd0g</a>&nbsp;</P> <P>I would contact Sky about this.&nbsp;</P> <P><BR />We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Tue, 16 Sep 2025 08:58:20 GMT caesarome 2025-09-16T08:58:20Z https://helpforum.sky.com/t5/Account-Billing/Returned-items/m-p/5086918#M267988 <P>I have returned my Router and booster using the supplied box via Royal Mail. Royal Mail app says it's been delivered and signed for.</P><P>I keep getting message saying don't forget to return your equipment or they'll charge me.</P><P>Is this just generic or are they saying they haven't received it?</P> Tue, 16 Sep 2025 07:51:22 GMT https://helpforum.sky.com/t5/Account-Billing/Returned-items/m-p/5086918#M267988 Jd0g 2025-09-16T07:51:22Z https://helpforum.sky.com/t5/Account-Billing/Returned-items/m-p/5087004#M267989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4377091">@Jd0g</a>&nbsp;</P> <P>I would contact Sky about this.&nbsp;</P> <P><BR />We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Tue, 16 Sep 2025 08:58:20 GMT https://helpforum.sky.com/t5/Account-Billing/Returned-items/m-p/5087004#M267989 caesarome 2025-09-16T08:58:20Z