topic English in Account & Billing

English

Zippy696 — Mon, 15 Sep 2025 14:23:44 GMT

Hi has anyone got a number for sky where you can actually speak to an English employee thx.

Re: English

Mark39 — Mon, 15 Sep 2025 14:25:07 GMT

There isn't one. All numbers are answered by Sky customer services - you're passed to the next available adviser wherever they're located.

Anything the Community can help with?

Re: English

SKY1992bf — Mon, 15 Sep 2025 14:25:31 GMT

@Zippy696 You will be put through to the first available agent regardless of location you don't get a choices and there is no specific phone number

Re: English

GD1 — Mon, 15 Sep 2025 14:30:33 GMT

@Zippy696 wrote:

Hi has anyone got a number for sky where you can actually speak to an English employee thx.

The whole pioint of Sky having one number is that calls are routed to the next available agent otherwise you would have people overloading a UK based call centres while the others are sat there twiddling their thumbs, this makes no sense to Sky or any other large company with multiple call centre locations.

Re: English

Empty — Fri, 24 Oct 2025 15:12:58 GMT

Totally understand your question.
I've called 3 different numbers and on each occasion I've struggled to understand the person answering the phone.
They speak Englsih but with a very. very heavy accent.
I've already hung up on 5 people simply because I don't understand what they are saying.