Mr pitman

Matthewpitman — Mon, 15 Sep 2025 12:27:15 GMT

Need help to see wot is the less I can pay to b put bk on

Re: Mr pitman

Mark39 — Mon, 15 Sep 2025 12:28:28 GMT

@Matthewpitman that would be the amount outstanding.

Re: Mr pitman

caesarome — Mon, 15 Sep 2025 12:29:48 GMT

We are customers here who help each other but what we can tell you is the only Skybto have your services restored is to pay what you owe on the bill and setup your payment details again. Only once have you done this will it be restored.

Re: Mr pitman

Daniel0210 — Mon, 15 Sep 2025 12:37:54 GMT

@Matthewpitman
Sky won’t reinstate services until you’ve paid what they believe you owe (regardless of any individual circumstances) and you’ve also set up a new continuous payment method.

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription.

Restrictions of services are automatic and are only applied due to a missed payment/s. Agents at Sky can’t override the process even if you’re told otherwise. Any calls to Sky will only prompt you to make a payment. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

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Mr pitman

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