topic Re: Set up a direct debit in Account & Billing

Set up a direct debit

Hutchy0 — Sun, 14 Sep 2025 18:57:17 GMT

Hi,

Keep getting an error message about setting up a direct debit or my account. Why can I not set one up ?

I don't use my card, this is due to fraud on my cards awhile back.

Don't want any excuse, all I want is to set up an direct debit

Re: Set up a direct debit

Mark39 — Sun, 14 Sep 2025 19:00:49 GMT

What problem are you having with setting one up via the payment method section of your Sky billing here: https://www.sky.com/bill ?

Re: Set up a direct debit

Daniel0210 — Sun, 14 Sep 2025 19:01:07 GMT

@Hutchy0

If you can't do it online give Sky a call to set it up. This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.

Re: Set up a direct debit

caesarome — Sun, 14 Sep 2025 19:06:54 GMT

@Hutchy0

What is the error message when setting up a direct debit vai this link:

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

Re: Set up a direct debit

jl2002 — Sun, 05 Oct 2025 00:16:26 GMT

I have the same issue. Did you managed to solve it?