https://helpforum.sky.com/t5/Account-Billing/End-in-credit/m-p/5084741#M267721 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4475813">@NC18</a>&nbsp;</P> <P>Sky don't use email for general communication. All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.<BR /><BR /></P> Sat, 13 Sep 2025 17:42:09 GMT Daniel0210 2025-09-13T17:42:09Z https://helpforum.sky.com/t5/Account-Billing/End-in-credit/m-p/5084729#M267718 <P>My account is in credit, I cancelled a while ago. I accepted a cheque that never got delivered but now my account is saying its not in credit. How do I actually contact and not get a bot. I want an email address to raise this with.</P> Sat, 13 Sep 2025 17:28:18 GMT https://helpforum.sky.com/t5/Account-Billing/End-in-credit/m-p/5084729#M267718 NC18 2025-09-13T17:28:18Z https://helpforum.sky.com/t5/Account-Billing/End-in-credit/m-p/5084741#M267721 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4475813">@NC18</a>&nbsp;</P> <P>Sky don't use email for general communication. All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.<BR /><BR /></P> Sat, 13 Sep 2025 17:42:09 GMT https://helpforum.sky.com/t5/Account-Billing/End-in-credit/m-p/5084741#M267721 Daniel0210 2025-09-13T17:42:09Z