topic Re: Auto-Renewing of Sky contract without my agreement in Account & Billing

Auto-Renewing of Sky contract without my agreement

v-mvd — Sat, 13 Sep 2025 11:51:47 GMT

Our Sky contract is becoming vastly expensive and we need to change our options to suit our means. However, there does not seem to be a way in which we can talk to a Sky representative to resolve this issue. Our contract is about to auto-renew against our wishes.

Re: Auto-Renewing of Sky contract without my agreement

caesarome — Sat, 13 Sep 2025 12:16:59 GMT

@v-mvd

You just need to call them and say nothing when asked any questions by the bot. Anything they offer you does have to be taken at the time as the same offer will probably not be available should you call back on a different date.

Re: Auto-Renewing of Sky contract without my agreement

MarkGoldsmith — Sat, 13 Sep 2025 14:44:40 GMT

@v-mvd wrote:
Our contract is about to auto-renew against our wishes.

Just an FYI the contract doesn't auto-renew as it doesn't expire. What expires if the minimum term of your contract ( and any discount you were given) so what happens when you reach the end of the minimum term is that you move onto a monthly rolling contract usually at a much higher price than you were paying.

Re: Auto-Renewing of Sky contract without my agreement

PandJ2020 — Sat, 13 Sep 2025 14:44:50 GMT

@v-mvd wrote:
Our contract is about to auto-renew against our wishes.

Once your minimum term has expired then the contract becomes a 'rolling contract' where you can give 31 days notice to cancel. It doesn't 'auto-renew'.