https://helpforum.sky.com/t5/Account-Billing/Requesting-a-Cash-Refund/m-p/5083728#M267612 <P>Hi, I've had a look on my sky account and I have credit on there after I cancelled my package at the end of last month. I'd like to get a cash refund for this. How do I do this?&nbsp;</P><P>Thanks!&nbsp;</P> Fri, 12 Sep 2025 14:46:37 GMT g_p 2025-09-12T14:46:37Z https://helpforum.sky.com/t5/Account-Billing/Requesting-a-Cash-Refund/m-p/5083728#M267612 <P>Hi, I've had a look on my sky account and I have credit on there after I cancelled my package at the end of last month. I'd like to get a cash refund for this. How do I do this?&nbsp;</P><P>Thanks!&nbsp;</P> Fri, 12 Sep 2025 14:46:37 GMT https://helpforum.sky.com/t5/Account-Billing/Requesting-a-Cash-Refund/m-p/5083728#M267612 g_p 2025-09-12T14:46:37Z https://helpforum.sky.com/t5/Account-Billing/Requesting-a-Cash-Refund/m-p/5083745#M267616 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4474912">@g_p</a>&nbsp;</P> <P>Firstly, you can't get cash.</P> <P>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.&nbsp;<BR /><BR /></SPAN></P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. They should be able to refund you within&nbsp;</SPAN><SPAN>3-5 WORKING days if your payment method is still active.&nbsp;</SPAN></P> Fri, 12 Sep 2025 15:01:12 GMT https://helpforum.sky.com/t5/Account-Billing/Requesting-a-Cash-Refund/m-p/5083745#M267616 Daniel0210 2025-09-12T15:01:12Z