topic Re: Rude customer service agent in Account & Billing

Rude customer service agent

SFC — Thu, 11 Sep 2025 11:38:46 GMT

Why is it that some agents a rude and disrespectful?

You wait for ages on hold to get call answer and then have to put up with the attitude.

Is their anywhere you can make a complaint?

Re: Rude customer service agent

Daniel0210 — Thu, 11 Sep 2025 11:44:44 GMT

@SFC

See this link

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Rude customer service agent

SFC — Thu, 11 Sep 2025 13:04:42 GMT

What is a superuser?

I see you have your own private forum [Removed]

Moderatore notes: Removed rude comment

Re: Rude customer service agent

PandJ2020 — Thu, 11 Sep 2025 13:05:02 GMT

@SFC wrote:

What is a superuser?

I see you have your own private forum

[Removed]

Moderatore notes: Removed rude comment

https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers

HTH

Re: Rude customer service agent

Daniel0210 — Thu, 11 Sep 2025 12:06:54 GMT

@SFC wrote:

What is a superuser?

@SFC

See this article in the About section from the top of the forum page. You'll see that we are customers just like you as the bold type under our user name explains.

https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers

Re: Rude customer service agent

Mark39 — Thu, 11 Sep 2025 13:05:19 GMT

@SFC wrote:

What is a superuser?

I see you have your own private forum

[Removed]

Moderatore notes: Removed rude comment

Did you use the same approach with the Sky customer service adviser, I wonder?

Re: Rude customer service agent

Nimbob — Thu, 11 Sep 2025 13:00:18 GMT

Hey all,

I have locked this thread as the question on how to complain has been answered. The post is now going off topic.

I also just want to remind everone to treat each other with respect while on the Sky Community.

Thanks,