https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5081947#M267399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473473">@GordonR3</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. When calling saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> Wed, 10 Sep 2025 18:03:56 GMT Daniel0210 2025-09-10T18:03:56Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5081938#M267398 <P>Left sky 27/07/2025. Returned all equipment.</P><P>Still no refund. Quick enough to take it out.</P><P>How many customers is this happening too.</P> Wed, 10 Sep 2025 18:00:08 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5081938#M267398 GordonR3 2025-09-10T18:00:08Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5081947#M267399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473473">@GordonR3</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. When calling saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> Wed, 10 Sep 2025 18:03:56 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5081947#M267399 Daniel0210 2025-09-10T18:03:56Z