https://helpforum.sky.com/t5/Account-Billing/Returning-the-Sky-Q-issue/m-p/5081910#M267395 <P>Welcome to the&nbsp; community,&nbsp; we are&nbsp; all&nbsp; just fellow customers on here&nbsp; like&nbsp; yourself, so i&nbsp; am afraid&nbsp; you will just have to&nbsp; speak to&nbsp; sky direct&nbsp;</P> Wed, 10 Sep 2025 17:38:18 GMT peter-marlow+1966 2025-09-10T17:38:18Z https://helpforum.sky.com/t5/Account-Billing/Returning-the-Sky-Q-issue/m-p/5081904#M267393 <P>I have returned my Sky Q HD box, remote control and the WiFi hub when I moved onto Sky stream. I have proof of posting from Royal Mail and the tracking numbers state both boxes were delivered but I have received a box from Sky requesting I send back the Sky Q box. Sky messages is down so im currently sat on hold and have been for the past 30 mins. How do I get this resolved without having to sit on hold to speak to an agent?&nbsp;</P> Wed, 10 Sep 2025 17:31:22 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-the-Sky-Q-issue/m-p/5081904#M267393 lh20081 2025-09-10T17:31:22Z https://helpforum.sky.com/t5/Account-Billing/Returning-the-Sky-Q-issue/m-p/5081910#M267395 <P>Welcome to the&nbsp; community,&nbsp; we are&nbsp; all&nbsp; just fellow customers on here&nbsp; like&nbsp; yourself, so i&nbsp; am afraid&nbsp; you will just have to&nbsp; speak to&nbsp; sky direct&nbsp;</P> Wed, 10 Sep 2025 17:38:18 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-the-Sky-Q-issue/m-p/5081910#M267395 peter-marlow+1966 2025-09-10T17:38:18Z