topic Re: I got a call from sky saying refund in Account & Billing

I got a call from sky saying refund

Sandeep16 — Wed, 10 Sep 2025 14:36:32 GMT

I got a call from scammers

Re: I got a call from sky saying refund

Sandeep16 — Wed, 10 Sep 2025 14:37:21 GMT

I have given my personal details...am I safe??

Re: I got a call from sky saying refund

jamesn123 — Wed, 10 Sep 2025 14:53:28 GMT

Hi @Sandeep16

Depending on the personal details you have given, I would look to change your passwords right away and call to inform Sky on what has happened.

Re: I got a call from sky saying refund

GD1 — Wed, 10 Sep 2025 14:54:53 GMT

@Sandeep16 If you think you've given your Sky details to scammers you need to change your password https://www.sky.com/mydetails

Re: I got a call from sky saying refund

TimmyBGood — Wed, 10 Sep 2025 15:00:49 GMT

@Sandeep16 wrote:

I have given my personal details...am I safe??

Typically they will be aiming to place an order for expensive mobile phones in your name with Sky Mobile, and then trick you into forwarding the hardware to them.

https://www.sky.com/help/articles/account-takeover

If you receive an unexpected delivery, do not follow any phoned, emailed or messaged instructions on where to return it, or hand it over on the doorstep (even to a legitimate courier or Royal Mail employee)

The only correct address is in the link above.

Re: I got a call from sky saying refund

Sandeep16 — Wed, 10 Sep 2025 15:14:53 GMT

I have given my bank details as well..

Is it safe?

Re: I got a call from sky saying refund

SKY1992bf — Wed, 10 Sep 2025 15:19:03 GMT

@Sandeep16 wrote:
I have given my bank details as well..
Is it safe?

@Sandeep16 Definitely not if you believe you have been scammed contact your bank immediately