Struggling to pay my

Courtney76 — Wed, 10 Sep 2025 09:55:10 GMT

I need help putting sky bk on has i need it for my camera outside for my safety

Re: Struggling to pay my

GD1 — Wed, 10 Sep 2025 09:58:13 GMT

@Courtney76 If you owe a bill and services are restricted Sky won't reinstate them until you pat what they say you owe and setup a new direct debit.

Re: Struggling to pay my

Daniel0210 — Wed, 10 Sep 2025 10:17:59 GMT

@Courtney76
Sky won’t reinstate services until you’ve paid what they believe you owe (regardless of any individual circumstances) and you’ve also set up a new continuous payment method.

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription.

Restrictions of services are automatic and are only applied due to a missed payment/s. Agents at Sky can’t override the process even if you’re told otherwise. Any calls to Sky will only prompt you to make a payment. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

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Struggling to pay my

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Re: Struggling to pay my