topic Re: Left Sky in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Left-Sky/m-p/5079661#M267112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2672257">@SandraDL</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. When calling saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> Mon, 08 Sep 2025 11:43:24 GMT Daniel0210 2025-09-08T11:43:24Z Left Sky https://helpforum.sky.com/t5/Account-Billing/Left-Sky/m-p/5079659#M267111 I have moved away from Sky and I am owed £65 as o recharged. How do I get this back? Mon, 08 Sep 2025 11:40:32 GMT https://helpforum.sky.com/t5/Account-Billing/Left-Sky/m-p/5079659#M267111 SandraDL 2025-09-08T11:40:32Z Re: Left Sky https://helpforum.sky.com/t5/Account-Billing/Left-Sky/m-p/5079661#M267112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2672257">@SandraDL</a>&nbsp;</P> <P><SPAN>Refunds normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. When calling saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> Mon, 08 Sep 2025 11:43:24 GMT https://helpforum.sky.com/t5/Account-Billing/Left-Sky/m-p/5079661#M267112 Daniel0210 2025-09-08T11:43:24Z