Cancel my subscription

Jody9 — Sat, 06 Sep 2025 12:37:21 GMT

I wish to cancel all of my subscriptions with sky

Re: Cancel my subscription

Mark39 — Sat, 06 Sep 2025 12:43:22 GMT

You'll need to contact Sky to do that. You can't cancel via this customer Community.

Re: Cancel my subscription

lettice — Sat, 06 Sep 2025 15:02:29 GMT

Have a read of all your cancel options in this Sky help article and click on the 'No, I need help' button at the bottom of that article for the contact options, like a contact number to call.

https://www.sky.com/help/articles/cancel-sky-tv?msockid=29bcfadefe6860c2371eec8aff826199

Re: Cancel my subscription

Daniel0210 — Sat, 06 Sep 2025 16:57:57 GMT

@Jody9
To fully cancel your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/articles/cancel-sky-tv
Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

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The below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and not a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period. Remember to keep any proof of posting indefinitely.

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Cancel my subscription

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