topic Re: Retrieving 3 month past online chat in Account & Billing

Retrieving 3 month past online chat

Jenny+lawrence — Fri, 05 Sep 2025 15:38:42 GMT

Can I get a copy of old online chats from 3 months ago? And if so how do I go about getting this? I was promised a price and they are not not honouring this.

Re: Retrieving 3 month past online chat

Mark39 — Fri, 05 Sep 2025 15:43:14 GMT

Fill in the form below specifying what information you're seeking and from what date:

https://www.sky.com/help/forms/customer-information-reuest

Re: Retrieving 3 month past online chat

Jenny+lawrence — Fri, 05 Sep 2025 15:55:23 GMT

Thank you for your reply, its much appreciated. Its unfortunately coming up with page not found.

Re: Retrieving 3 month past online chat

caesarome — Fri, 05 Sep 2025 16:00:01 GMT

@Jenny+lawrence

There is a slight mistake in the link by @Mark39 so try this one:

https://www.sky.com/help/forms/customer-information-request

Re: Retrieving 3 month past online chat

Mark39 — Fri, 05 Sep 2025 16:10:31 GMT

Thanks, @caesarome

Re: Retrieving 3 month past online chat

Jenny+lawrence — Fri, 05 Sep 2025 16:13:42 GMT

Thank you! All filled in