https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5077816#M266906 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469707">@Loubri25</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Fri, 05 Sep 2025 15:16:00 GMT caesarome 2025-09-05T15:16:00Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5077814#M266905 <P><SPAN>Hi, I have a credit balance on my broadband account. The payment method is still active. Please can I get a refund? This payment method has not been cancelled and I gave my items back to sky in May and account and been closed for some time now.&nbsp;</SPAN></P> Fri, 05 Sep 2025 15:15:00 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5077814#M266905 Loubri25 2025-09-05T15:15:00Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5077816#M266906 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4469707">@Loubri25</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Fri, 05 Sep 2025 15:16:00 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5077816#M266906 caesarome 2025-09-05T15:16:00Z