topic Re: Overpayment in Account & Billing

Overpayment

Liz+Hynes — Fri, 05 Sep 2025 12:43:55 GMT

Cancel my free month's subscription of sky sports !!!

Re: Overpayment

caesarome — Fri, 05 Sep 2025 12:47:27 GMT

You can't cancel via here as this is community where Sky customers help each other.

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page on the above link.

Re: Overpayment

Daniel0210 — Fri, 05 Sep 2025 13:05:26 GMT

@Liz+Hynes

Unfortunately unless you give notice to cancel on the same day the trial was started you'll be paying for a part months subscription at least.

Re: Overpayment

Liz+Hynes — Fri, 05 Sep 2025 13:47:47 GMT

Idid cancel within days of signing up - Was told the subscription will be cancelled but only after the months trial !! Sky know what they are doing - The sky engineer who connected us & signed us up for the sky sports free months trial - NEVER MENTIONED we had to sign up & cancel all at once !! As you suggest 🤷‍♀️