https://helpforum.sky.com/t5/Account-Billing/Sky-Credit-refund/m-p/5076773#M266762 <P>Hi my service finished on the 25th of August and I've sent my equipment back but I'm still nearly £70 in credit on my account. How do I go about getting this refunded? Thanks&nbsp;</P> Thu, 04 Sep 2025 11:46:23 GMT Mills30 2025-09-04T11:46:23Z https://helpforum.sky.com/t5/Account-Billing/Sky-Credit-refund/m-p/5076773#M266762 <P>Hi my service finished on the 25th of August and I've sent my equipment back but I'm still nearly £70 in credit on my account. How do I go about getting this refunded? Thanks&nbsp;</P> Thu, 04 Sep 2025 11:46:23 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Credit-refund/m-p/5076773#M266762 Mills30 2025-09-04T11:46:23Z https://helpforum.sky.com/t5/Account-Billing/Sky-Credit-refund/m-p/5076776#M266763 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395254">@Mills30</a>&nbsp;</P> <P>Too early yet. Refunds&nbsp;<SPAN>seem to be taking longer than the usual <STRONG>6 weeks&nbsp;</STRONG>from the last day of connection.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. When calling saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> Thu, 04 Sep 2025 11:48:57 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-Credit-refund/m-p/5076776#M266763 Daniel0210 2025-09-04T11:48:57Z