topic Re: Like to reduce my subscription in Account & Billing

Like to reduce my subscription

Donnabird1962 — Tue, 25 Feb 2025 11:25:24 GMT

I would like to reduce my monthly bill so need to look at what I can remove and cheaper internet possibilities

Re: Like to reduce my subscription

caesarome — Tue, 25 Feb 2025 11:31:33 GMT

@Donnabird1962

The best thing you can do is to call Sky to discuss this with them.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Like to reduce my subscription

Daniel0210 — Tue, 25 Feb 2025 11:35:44 GMT

@Donnabird1962
Calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Like to reduce my subscription

William531 — Tue, 02 Sep 2025 11:46:17 GMT

What option are available for reducing my monthly subscription

Re: Like to reduce my subscription

Daniel0210 — Tue, 02 Sep 2025 11:49:52 GMT

@William531 wrote:

What option are available for reducing my monthly subscription

@William531
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.