https://helpforum.sky.com/t5/Account-Billing/Bills-wrong/m-p/5073156#M266354 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3345814">@Darren631</a>&nbsp;</P> <P>What do your future bills show ?</P> <P>&nbsp;</P> <P>Before contacting the&nbsp;ombudsman you have to get a deadlock letter from Sky so have you put in an official complaint because if you did then you need to ask for this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/" target="_blank">https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/</A></P> Sun, 31 Aug 2025 09:03:45 GMT caesarome 2025-08-31T09:03:45Z https://helpforum.sky.com/t5/Account-Billing/Bills-wrong/m-p/5073148#M266353 <P>I was promised my bills will be £68 even after sky has listened to the phone call the bills still hasn't been corrected and it's been 7 weeks since sky gave me the offer I will be contacting the ombudsman's service and I know sky will get charged for that and I don't care anymore they promised something and they haven't delivered&nbsp;</P> Sun, 31 Aug 2025 08:54:17 GMT https://helpforum.sky.com/t5/Account-Billing/Bills-wrong/m-p/5073148#M266353 Darren631 2025-08-31T08:54:17Z https://helpforum.sky.com/t5/Account-Billing/Bills-wrong/m-p/5073156#M266354 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3345814">@Darren631</a>&nbsp;</P> <P>What do your future bills show ?</P> <P>&nbsp;</P> <P>Before contacting the&nbsp;ombudsman you have to get a deadlock letter from Sky so have you put in an official complaint because if you did then you need to ask for this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/" target="_blank">https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/</A></P> Sun, 31 Aug 2025 09:03:45 GMT https://helpforum.sky.com/t5/Account-Billing/Bills-wrong/m-p/5073156#M266354 caesarome 2025-08-31T09:03:45Z