topic Re: Payments in Account & Billing

Payments

Jodie104 — Thu, 28 Aug 2025 19:25:34 GMT

I'm looking for help with my bill I need to speak to somebody can ye send me the number

Re: Payments

Daniel0210 — Thu, 28 Aug 2025 19:30:29 GMT

@Jodie104

What kind of help? Are your services restricted due to missed payments?

Re: Payments

Jodie104 — Thu, 28 Aug 2025 19:52:08 GMT

I payed my bill online can ye turn back on my Chanels please

Re: Tv

Annie+UK — Thu, 28 Aug 2025 19:52:24 GMT

This forum is primarily customer-to-customer help, you're not talking to Sky support

Re: Tv

Jodie104 — Thu, 28 Aug 2025 19:52:54 GMT

Have you a contact number

Re: Payments

Daniel0210 — Thu, 28 Aug 2025 19:55:45 GMT

No we can't @Jodie104

Sky won’t reinstate services until you’ve paid what they believe you owe regardless of any individual circumstances and you’ve also set up a new continuous payment method.

If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)

Any calls to Sky will only prompt you to make a payment. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until sometime the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Re: Payments

Daniel0210 — Thu, 28 Aug 2025 19:59:38 GMT

@Jodie104

No need for two separate threads.