topic Help in Account & Billing

Help

Anthony211111 — Thu, 28 Aug 2025 16:11:35 GMT

I need to speak to a advisor about a return I have made. But your still charging me

Re: Help

MightyQuinn — Thu, 28 Aug 2025 16:17:42 GMT

@Anthony211111 wrote:
But your still charging me

Hi @Anthony211111 Sorry, not us. Please see Welcome below, for information on how the community works. You will need to contact Sky to update their records. Have your proof of posting ready.

Re: Help

caesarome — Thu, 28 Aug 2025 16:17:19 GMT

@Anthony211111

If you kept the proof of posting receipt then this should be easy for Sky to correct for you.

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:

httpss:/wwww.sky.com/help

You can also contact Sky via social media:

httpss:/helpforumm.sky.comt55Onlinee-Apps-Email/Want-to-private-message-Skybaa-p/4895295