topic Re: Been over charged in Account & Billing

Been over charged

Liam145 — Thu, 28 Aug 2025 06:46:09 GMT

So my original bill of £38 has been taken out today but I changed my plan yesterday so it should of been £22 taken out. Will I get some money back and haven't received a email from SKY about this. Bit worried as quite bit of money

Re: Been over charged

Mark39 — Thu, 28 Aug 2025 06:50:44 GMT

The bill taken out today was generated two weeks ago, so before any changesyou've made. Any overpayment will be refunded in your next bill.

Re: Been over charged

Liam145 — Thu, 28 Aug 2025 06:53:13 GMT

I looked at my upcoming mobile bills and it still says £38 Will be taken? Will this update itself?

Re: Been over charged

Mark39 — Thu, 28 Aug 2025 07:35:47 GMT

Upcoming bills are estimates which may not yet have talen account of yesterday'schamges. Keep an eye on them. Your next actual bill will be generated two weeks before the next payment is due.