https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5070349#M266027 <P class=""><SPAN>Hi, I cancelled my Sky broadband package in june and I'm&nbsp;</SPAN><SPAN>showing a credit on my account and I was just wondering the easiest way to get this refunded to my bank account?&nbsp;</SPAN></P><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV> Wed, 27 Aug 2025 19:24:46 GMT Pod1990 2025-08-27T19:24:46Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5070349#M266027 <P class=""><SPAN>Hi, I cancelled my Sky broadband package in june and I'm&nbsp;</SPAN><SPAN>showing a credit on my account and I was just wondering the easiest way to get this refunded to my bank account?&nbsp;</SPAN></P><DIV class=""><DIV class=""><DIV class="">&nbsp;</DIV></DIV></DIV> Wed, 27 Aug 2025 19:24:46 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5070349#M266027 Pod1990 2025-08-27T19:24:46Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5070350#M266028 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463126">@Pod1990</a>&nbsp;</P> <P><SPAN>Refunds are apparently taking longer than the usual 6 weeks from your last day of connection.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately the process is currently switched off and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>You will need to contact Sky and speak to an agent by other means; through social media, Sky Assistant or by calling in perhaps. Saying nothing when asked the reason for your call usually helps in getting put in the queue.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Alternatively post back in this thread next week to see if we can help further.</SPAN></P> <P>&nbsp;</P> Wed, 27 Aug 2025 19:26:20 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5070350#M266028 Daniel0210 2025-08-27T19:26:20Z