topic New sky contract in Account & Billing

New sky contract

andyrussell — Mon, 25 Aug 2025 11:04:05 GMT

I recently move from VT broadband to Sky and also renewed my TV with Sky.

I agreed a price for the new contact over the phone however when I reviewed my new bill on line it doesn't include broadband?

I phone the CS T to query this and was told 'it should be ok' and ' probably be ok'

I don't want any charges over what was agreed and feel the rep on the phone is untrustworthy.

nb. broadband activation is this week 28th

PandJ2020 — Mon, 25 Aug 2025 11:21:07 GMT

@andyrussell wrote:
I don't want any charges over what was agreed and feel the rep on the phone is untrustworthy.

Ok, we're other customers here... Do you have a question?

andyrussell — Mon, 25 Aug 2025 11:24:58 GMT

Question is

wgat can I do? Has anyone else had with issue

PandJ2020 — Mon, 25 Aug 2025 11:27:52 GMT

Look at future bills

Call Sky