topic Sky Switch credit in Account & Billing

Sky Switch credit

Martin1505 — Sun, 24 Aug 2025 09:04:05 GMT

Sky Switch credit we have sent an email with photo shots of our last bill our account number but we still get the same email back every time asking us to resend

Re: Sky Switch credit

Mark39 — Sun, 24 Aug 2025 09:09:22 GMT

That would indicate that what you're sending doesn't meet requirements. You don't mention evidence of payment, which you also need to send.

Re: Sky Switch credit

caesarome — Sun, 24 Aug 2025 09:13:19 GMT

@Martin1505

This is what you need to send:

You must provide a copy of the bill from your previous supplier where you have been charged and a copy of a statement showing that you have paid it