topic Re: email from sky in Account & Billing

email from sky

kc691 — Mon, 18 Aug 2025 10:14:29 GMT

Has anyone else received an email from sky saying they are sorry to see you go, when you havent signed up with anyone else.

Re: email from sky

Mark39 — Mon, 18 Aug 2025 10:21:51 GMT

If it's in relation to your broadband service, I'd give Sky a call. It may be an error.

Re: email from sky

Daniel0210 — Mon, 18 Aug 2025 10:35:49 GMT

@kc691

If it's for broadband someone may have supplied an incorrect postcode or an incorrect house number when applying so as @Mark39 states give Sky a call to confirm you're not cancelling.

Re: email from sky

twilight+princess — Wed, 20 Aug 2025 16:08:38 GMT

Have you had any cold callers from a new BB supplier in your area? Perhaps they marked your address as wanting to join.
We had one several months ago - Brsk I believe - they signed us up as wanting to join even though I mentioned several times we weren't interested, received an email from Virginmedia says sorry to see you go.