Change of charges

PingPing — Sun, 17 Aug 2025 10:31:05 GMT

My charges have gone up from about £50.00 to over £100. Why? I have had a new box fitted which l was informed was free. What is going on?

Re: Change of charges

PandJ2020 — Sun, 17 Aug 2025 10:35:36 GMT

What do your bills show?

Re: Change of charges

Daniel0210 — Sun, 17 Aug 2025 10:37:13 GMT

@PingPing
Unless you’ve recently changed your subscription, prices increase due to either the annual price increase (April in the UK), your discounts have ended, or a combination of the two.

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.

Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal which would be unrealistic.

If you're planning to move providers remember that in 18 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that time.

topic Change of charges in Account & Billing

Change of charges

Re: Change of charges

Re: Change of charges