topic VIP rewards in Account & Billing

VIP rewards

Glennelder — Fri, 15 Aug 2025 15:25:21 GMT

I'm a diamond vip member!! 25 years with sky !! My glass tv broke ! I rang sky and was on hold for 2 hrs !! After I reset my tv and got it working I asked being a diamond member one of the perks is a priority phone line to report problems and technical difficulties!! I have been told that it is lies and there is no priority line for loyal customers on a diamond vip as it states on sky website

Re: VIP rewards

Mark39 — Fri, 15 Aug 2025 15:27:23 GMT

@Glennelder used to be, but I believe that ended some while ago. Where have you seen it on Sky's website ?

Re: VIP rewards

Glennelder — Fri, 15 Aug 2025 15:30:43 GMT

I google what is a sky diamond vip rewards

Re: VIP rewards

caesarome — Fri, 15 Aug 2025 15:31:57 GMT

Google and their AI might not return accurate results especially if something like this was available and has been withdrawn.

Re: VIP rewards

Glennelder — Fri, 15 Aug 2025 15:33:01 GMT

Re: VIP

Daniel0210 — Fri, 15 Aug 2025 15:45:15 GMT

@Glennelder

Almost every customer is now a VIP customer so it would be pointless. My son joined in December and by January he was a VIP. There used to be VIP numbers to call but these were removed years ago iirc.

Re: VIP rewards

Mark39 — Fri, 15 Aug 2025 15:45:52 GMT

@Glennelder out of date, I think.

Re: VIP rewards

Glennelder — Fri, 15 Aug 2025 15:46:29 GMT

Re: VIP rewards

MarkGoldsmith — Fri, 15 Aug 2025 16:07:15 GMT

@Glennelder wrote:

You can't trust the AI responses on Google search results.

The AI will be reading old content from the internet and making assumptions based on that content, as the AI will have no knowledge that the content is old and therefore irrelevant.

Re: VIP rewards

PandJ2020 — Fri, 15 Aug 2025 16:39:41 GMT

Yup, the dedicated VIP phonelines are gone.

Do not trust information not on Sky's official webpages or apps. (Although 'errors' can occur there)

'AI' searches can be useful but can give 'inaccurate' information.

Re: VIP rewards

MightyQuinn — Fri, 15 Aug 2025 16:57:53 GMT

@Glennelder wrote:

Hi @Glennelder Google AI Overview = rubbish, at best misinformation.

Re: VIP

Glennelder — Fri, 15 Aug 2025 17:10:22 GMT

Your son might be a vip member now but I am a diamond vip member with sky for 25 years that's why I thought there was a perk for being loyal