topic Re: Termination confirmation in Account & Billing

Termination confirmation

daz+smith — Fri, 15 Aug 2025 10:24:08 GMT

I have switched providers & require to send them the final ETC fee. On my bill sky have worded it as "1 Debit adjustment" and not a termination fee.? Now the final talk & broadband payment has been paid will I receive confirmation of the termination fee paid.

Re: Termination confirmation

Mark39 — Fri, 15 Aug 2025 10:34:41 GMT

Sky won't send you anything beyond what is shown in your bill, I'm afraid.

Re: Termination confirmation

daz+smith — Fri, 15 Aug 2025 11:22:38 GMT

Hi Mark, Have you experienced this yourself with an early termination fee.?

Re: Termination confirmation

caesarome — Fri, 15 Aug 2025 12:14:25 GMT

@daz+smith

Have you provided your new supplier a copy of that bill as that is as good as you will get via your Sky account.

Re: Termination confirmation

Mark39 — Fri, 15 Aug 2025 12:31:15 GMT

@daz+smith wrote:

Hi Mark, Have you experienced this yourself with an early termination fee.?

No, but it has been reported here before.