topic Re: Websit issues in Account & Billing

Websit issues

CYBEXX — Fri, 15 Aug 2025 08:13:21 GMT

So I am trying to link my ID to my qky Q account which in itself is a seperate issue. What I want to know is anyone else stuck in a continual loop where you try and access the links customer services give you just link to trying to sell you sky glass or mobile. I dont know who built their website but they need sacking as the whole thing is terrible.

Re: Websit issues

Mark39 — Fri, 15 Aug 2025 08:31:23 GMT

You mean these?

https://www.sky.com/glass

https://www.sky.com/shop/mobile

If not, post them here are we'll give them a go.

Re: Websit issues

caesarome — Fri, 15 Aug 2025 09:24:03 GMT

@CYBEXX

Is this the link you are trying to use:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Websit issues

CYBEXX — Fri, 15 Aug 2025 09:38:25 GMT

No i am trying to link my sky q service to my sky ID as when I changed from sky stream to Q it didn't link to my account. Every link they send me just goes to a sales page

Re: Websit issues

caesarome — Fri, 15 Aug 2025 12:16:48 GMT

@CYBEXX

And does the link i posted above work, if not then call Sky and ask to speak to their ID team for help with this.