topic Re: Problem in Account & Billing

Problem

Hedgehogs1 — Wed, 13 Aug 2025 14:42:26 GMT

I need to speak to an adviser now, cannot do it on line. Cannot get anyone to talk with me. A big problem that is not under any heading or box. Been ringing for ages. Getting no where. Give me a number to speak to someone now please

Re: Problem

Daniel0210 — Wed, 13 Aug 2025 14:45:57 GMT

@Hedgehogs1 wrote:

Give me a number to speak to someone now please

@Hedgehogs1
That was a rather demanding tone of your post! You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

call Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

Re: Problem

Mark39 — Thu, 14 Aug 2025 10:26:32 GMT

@Hedgehogs1 if you tell us more about the big problem we may be able to guide you on how to approach Sky with it.

Re: Problem

MightyQuinn — Thu, 14 Aug 2025 13:04:49 GMT

@Hedgehogs1 wrote:
Give me a number to speak to someone now please

Hi @Hedgehogs1 You are not talking to Sky, just other customers.