https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059132#M264800 <P>Got sky 6 weeks ago. Now got virgin looking for a payment for last month you told me all this would be taken care of by sky no need for me to connect virgin looks like virgin don't know I'm with sky&nbsp;</P> Thu, 14 Aug 2025 08:58:14 GMT Landman 2025-08-14T08:58:14Z https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059132#M264800 <P>Got sky 6 weeks ago. Now got virgin looking for a payment for last month you told me all this would be taken care of by sky no need for me to connect virgin looks like virgin don't know I'm with sky&nbsp;</P> Thu, 14 Aug 2025 08:58:14 GMT https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059132#M264800 Landman 2025-08-14T08:58:14Z https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059134#M264801 <P>Which services did you transfer?</P><P>&nbsp;</P><P>The 'One Touch Switch' service can only move telephone and broadband.&nbsp; If you had TV with Virgin then you still have TV with Virgin.</P> Thu, 14 Aug 2025 09:01:42 GMT https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059134#M264801 PandJ2020 2025-08-14T09:01:42Z https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059135#M264802 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4453817">@Landman</a>&nbsp;</P> <P>If it was Broadband and Talk only that you moved then you will have to explain this to Virgin so they can both cancel your account and pay back any overpayment but as posted above Sky can not cancel your TV servcie with them.</P> Thu, 14 Aug 2025 09:03:20 GMT https://helpforum.sky.com/t5/Account-Billing/Transfer-problem-with-virgin/m-p/5059135#M264802 caesarome 2025-08-14T09:03:20Z